Ordering & Production
How it works:
We have changed to a batch ordering system. Once each calendar quarter we will open orders for 4-6 weeks in advance of the batch production window. Once production starts we will again close orders to focus on building the ordered cameras and equipment as quickly as possible. Orders will be shipped as completed.
2022 Batch Order Calendar:
Q3 Ordering: July 18 to August 14
Q3 Production: Starts August 15
Q4 Ordering: October 3 to October 30
Q4 Production: Starts October 31
Batch ordering allows us to be more efficient in assembly, waste last materials in production, and minimizes issues such as material delays and machine maintenance. It also helps us work on new products by limiting the constant machine change-over required for different parts.
Fully Custom Orders:
Custom engineering, and bespoke orders are still possible. Requesting custom parts and materials is not limited to the batch ordering periods. These orders require contacting sales and are billed specific to each project scope. A timeline for the work will be determined based on the request, and complexity involved, as well as material availability. Please note, ordering a camera or parts via a custom order will always incur a custom order setup fee even if the configuration is a standard offering in our batch ordering.